Pitney Bowes Workforce Collection

This collection of online courses and other resources will help students begin a successful career while improving their literacy skills, and literacy providers meet the workforce needs of their community.

How to access these resources

You will need to create an Education Network account. If you already have an Education Network account, click the button to login. If you don’t have an account, use the buttons to create one. If you are a ProLiteracy member, you will need your Organizational or Individual member number.

Create a staff, tutor, trainer, or other account.

Create a student account.

Already have an account?
Welcome back!

Pathway to Career Success

Setting Career Goals
Setting Career Goals

This course helps students set career goals. Students complete a career self-assessment, research careers, practice writing SMART career goals, and create a career plan.

Tailoring Your Resume
Tailoring Your Resume

This course helps students write a resume and tailor it for specific job postings. Students write about skills and accomplishments, use keywords for Applicant Tracking Systems (ATS), identify core qualifications, describe work experience and education, and write a professional summary and cover letter.

Acing the Interview
Acing the Interview

This course helps students prepare for job interviews. Students research companies, prepare for in-person, phone, and Skype interviews, practice responses to common and difficult interview questions, and learn to follow-up after an interview.

Communicating at Work
Communicating at Work

This course helps students communicate effectively at work. Students learn to communicate well in speech and writing, use active listening strategies, accept constructive feedback, talk on the phone and write emails, and spot nonverbal communication.

Getting a Job in an Online Environment

Finding a Job Online
Finding a Job Online

Students learn to ask the right questions, prepare for the online search, begin the online search, and get ready to appply for a job posting online. Students are introduced to online tools and resources, watch videos, download handouts, and use a job tracking spreadsheet to organize every step of the job search.

Applying for a Job Online
Applying for a Job Online

Students learn five steps to applying for a job online: preparing, getting organized, breaking down the parts of the application, completing the application, and following-up. Students learn how to upload files and practice filling in an online application.

Interviewing for a Job Online
Interviewing for a Job Online

Students learn how to prepare for an online interview, including using an online meeting platform and what to do before, during, and after the interview. Students are introduced to three common meeting platforms and learn how to look and sound their best during an online interview.

Digital Workplace Tools

Finding a Job Online
Using a Word Processor

Students learn how to use Google Docs to create a business document; organize, add, and edit information; format the document; and share it with others for collaboration.

Applying for a Job Online
Spreadsheet Basics

Students learn how to use Google Sheets to create a spreadsheet; organize, add, and edit information, and use formulas to do math within the spreadsheet.

Interviewing for a Job Online
Email, Calendar, and Communication

Students learn to use common workplace tools including email, calendars, and online meeting platforms. Students set up an email account, create a professional email, add attachments, and manage their inbox. Students learn to use a calendar to track deadlines and schedule appointments; and a meeting platform to connect virtually with people.

Additional Workplace Resources

Preparing Adults for the Workplace
Preparing Adults for the Workplace

This course is for teachers using the four Pathway to Career Success courses with students: Setting Career Goals, Tailoring Your Resume, Acing the Interview, and Communicating at Work. This course contains teaching ideas and additional resources for each course.

Small Business Basics
Small Business Basics

Small Business Basics is a free curriculum and accompanying online course. The curriculum teaches English to immigrants and refugees who also want to start their own business. It addresses six principles of small business entrepreneurship: product, process, price, paperwork, promotion, and plan. The online course shows instructors how to use the curriculum.

Workplace Literacy Guide
Workplace Literacy Guide

This guide helps literacy organizations explore opportunities associated with starting a workplace literacy program. It explores practices and procedures used in a variety of workplace literacy programs and how to adapt them to fit the needs of your organization and community.